Delivery

How much does shipping cost?

Shipping within the UK costs just £2.99. This includes a fully tracked service via FedEx, ensuring your order reaches you safely and promptly.

When will you ship my order?

We pride ourselves on swift processing times. All orders placed before noon, Monday to Friday, will be dispatched the same working day. Orders placed after this time will be shipped the following working day.

When can I expect to receive my order?

Once dispatched, your order will be shipped via FedEx. You will receive a tracking number to monitor your delivery in real time. Most orders arrive the next working day, but please allow 2-3 working days for delivery, especially during peak times.

Can I cancel or change my order after it has been placed?

We work hard to dispatch orders as quickly as possible, so changes or cancellations might not always be possible. However, if you need assistance, please contact our customer service team at 01237 870160, and we will do our best to accommodate your request.

I would like a refund. What is your returns policy?

We offer a 14-day return period for all unused items. For more details on how to initiate a return, please view our RETURNS POLICY.